We’ve stayed here twice. The first time was a disaster — the staff was snippy when I asked about amenities because we paid on a package deal, and worse, our bathroom had not been completely cleaned after the last guests had left. GROSS!! And to make it worse, when we called housekeeping to complain, the manager said it was our fault that we had not inspected the bathroom when we checked in.

A couple of years later, my husband got a good rate, and over my objections, we came back, but it was a much more pleasant stay that time.

The location is great — right on top of a subway stop, and a stone’s throw from city hall.